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Rock Bottom Underpinning

Underpinning & Basement Lowering in Islington-City Centre West

Last updated: By Below-Grade Records Desk

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Rock Bottom Underpinning has not claimed this listing. The form reaches WaterproofingIndex.

Rock Bottom Underpinning

Photograph published by Rock Bottom Underpinning on its Google Business Profile. WaterproofingIndex has not checked what it shows, and does not check any claim, offer or phone number printed inside an image.

  • Rock Bottom Underpinning photo 2
  • Rock Bottom Underpinning photo 3
  • Rock Bottom Underpinning photo 4

Record

About Rock Bottom Underpinning

Rock Bottom Underpinning is a underpinning contractor working in Islington-City Centre West.

4.1 stars from 83 Google reviews. We file Rock Bottom Underpinning under Underpinning & Basement Lowering. Seven days of hours on record. 4 photos on this record. About 4 km from Islington-City Centre West. 62 of those 83 are 5-star.

What its own website says it does

1,639 words of Rock Bottom Underpinning's own pages were read. The below-grade wording found in them: basement waterproofing, underpinning, basement lowering, basement underpinning, basement walkout, basement walkouts.

Terms this site searched for, not the company's own sentences. WaterproofingIndex has not checked any licence, insurance, certification or warranty the company claims anywhere.

Accessibility

  • Wheelchair-accessible parking lot

Amenities

  • Washroom

Method

WaterproofingIndex Score

63 / 100

This is the number every list on this site is ordered by. It is worked out the same way for all companies listed here, and the method page prints every point of it.

Reviews and reputation

23 / 40

  • Adjusted Google rating12 / 26
  • Review volume11 / 14

What it states on its own site

20 / 35

  • Years going11 / 11

    “Can Help You With At Rock Bottom Underpinning, our team has more than 35 years of experience in helping customers just like you tackle problems of all sizes. Base”

  • Licence and insurance sentences on its own site9 / 13

Website and record

20 / 25

  • Website answered when we checked it10 / 10
  • Themes reviewers keep repeating6 / 6
  • Complaints reviewers raised-3 / 0
  • 3 or more photographs3 / 3
  • Phone on file2 / 2
  • Hours posted2 / 2

What it states on its own website

Read off this company's own pages on August 31, 2026. Each line is followed by the sentence it came from. WaterproofingIndex has not checked any of it against a registry, and for basement waterproofing in Ontario there is no registry to check.

  • Says about 35 years going

    “Can Help You With At Rock Bottom Underpinning, our team has more than 35 years of experience in helping customers just like you tackle problems of all sizes. Base”

  • Says it is licensed

    “built our reputation on honest services our customers can trust. Our licensed and insured team strives to do their jobs with the utmost excellence”

  • Says it is insured

    “putation on honest services our customers can trust. Our licensed and insured team strives to do their jobs with the utmost excellence and professi”

Themes running through this company's own reviews

Drawn from the Google reviews already stored on this record, against a fixed list of themes. Each one carries the reviewer's own words. These are what customers wrote, not a conclusion WaterproofingIndex reached, including the ones that are complaints.

  • Fixed what others could not

    “I contacted Dion at Rock Bottom to rescue me and my project from the mess I was in”

  • Underpinning and lowering

    “to dig out my basement to a finished height of 8' 2" (gained over 2 ft of head room)”

  • Sump pumps

    “Riverdale underpinning with drain replacement, in-floor heating, sump pump and backwater valve”

  • Price held, no surprises

    “there were no unexpected surprises”

  • Same crew throughout

    “The same skilled crew was on-site every day, supervised by a knowledgeable foreman”

  • Hard to reach afterwards

    “Customer service was also unresponsive when issues were raised”

Pillar weights: reviews 40, what it states about itself 35, website and record 25.

Method

What we checked

5 of 5 signals present on this record.

  • Publishes a website
  • Has a phone number on the public record
  • Has 3 or more photos
  • Publishes opening hours
  • Has Google reviews
Its own website describes below-grade water work

Found on the company's own pages: basement waterproofing, underpinning, basement lowering.

Ontario licenses nobody for basement waterproofing, so there is no licence for this site to look up, and it does not verify insurance, WSIB clearance or any warranty a company offers. Nobody here has stood in one of these basements.

Method

Services

  • Underpinning & Basement Lowering
  • Basement Lowering Toronto
  • Basement Underpinning Toronto

Reviews

What customers say

Highlights via Google reviews. Ratings are set by reviewers, not WaterproofingIndex.

  • 11 months ago

    “I had hired another contractor to do underpinning. This other contractor was unable to stay on schedule, wasn't equipped with the right tools, and wasn't giving me any confidence that they were doing the job properly. I contacted Dion at…”

    Kieron· via Google reviews

  • 3 months ago

    “The best service I ever got. The owner of the company came in person before and after the job was done. Great customer service. The job was done fast and the best quality. Very impressive. I would recommend anyone who…”

    Nadia· via Google reviews

  • a year ago

    “Underpinning my downtown Victorian home with Rock Bottom Underpinning was an exceptional experience. Underpinning a house can be incredibly stressful, and I was initially nervous about the process, but Dion and his crew quickly put my concerns to rest. They…”

    Billy· via Google reviews

  • 3 years ago

    “I worked with Jamie and the Rock Bottom team to underpin the basement of my 100+ yr old in Leslieville. The overall goal was to dig out my basement to a finished height of 8' 2" (gained over 2 ft…”

    Jeff· via Google reviews

  • 4 months ago

    “I regret choosing this company for my underpinning project. The timeline kept getting delayed and the quality of work was not what was promised. Customer service was also unresponsive when issues were raised. I expected much better professionalism.”

    Jewel· via Google reviews

Hours

Opening hours for Rock Bottom Underpinning
Monday9 a.m.–5 p.m.
Tuesday9 a.m.–5 p.m.
Wednesday9 a.m.–5 p.m.
Thursday9 a.m.–5 p.m.
Friday9 a.m.–5 p.m.
SaturdayClosed
SundayClosed

Contact

Contact Rock Bottom Underpinning

  • Rock Bottom Underpinning has not claimed this listing, so no phone number is published for it. Request a quote and the form reaches WaterproofingIndex.
  • Visit website
  • 3, 1750 The Queensway Suite 1206, Etobicoke, ON M9C 5H5
  • View on Google Maps

Coverage

Similar pros nearby

Rock Bottom Underpinning: frequently asked questions

Is Rock Bottom Underpinning well reviewed?

Rock Bottom Underpinning: 4.1★ over 83 Google reviews. Read the newest reviews before you call.

Where does Rock Bottom Underpinning operate?

Islington-City Centre West, in Toronto. Address on record: 3, 1750 The Queensway Suite 1206, Etobicoke, ON M9C 5H5.

How do I contact Rock Bottom Underpinning?

Rock Bottom Underpinning has not claimed this listing, so no phone number is published for it. Its website is linked above. The request form on this page reaches WaterproofingIndex.

What does Rock Bottom Underpinning charge for underpinning and basement lowering?

Rock Bottom Underpinning sets its own prices. The GTA benchmark for full underpinning, structural work only is $350 to $480 per linear foot (Strong Basements (Toronto)), before 13% HST. Ask it for an itemised quote.